Privacy policy

Privacy Policy

This policy explains how the AOUID website and associated applications (the "Site," "we," or "us") collect, use, share, and protect the personal information we collect through this site or various channels. AOUID has developed the site to connect users who need food or grocery products to be shipped or delivered by couriers from affiliated restaurants or stores to the desired location.

This policy also applies to all mobile applications we develop for use with our services on the Site, and references to this "Site," "we," or "our" are intended to include these mobile applications as well. Please read below to learn more about our information policies. By using this site, you agree to these policies.


1. How Information Is Collected

1.1 Information Provided by the Web Browser

You must provide us with personal information such as your name, contact number, mailing address, and email ID. Our application will also collect your location information to offer you the best service.

Like many other websites, we may record information that your web browser regularly shares, such as browser type, browser language, software and hardware attributes, date and time of your visit, the webpage from which you came, your Internet Protocol (IP) address and its associated geographic location, the pages of this site you visit, and the time you spend on these pages. This data is generally collected on an aggregate basis and remains anonymous.

1.2 Personal Information You Provide

If you wish to use our service, you must create an account on our Site. To set up your account, we will ask for personally identifiable information that can be used to contact or identify you, which may include your name, phone number, and email address.

We may also collect demographic information such as your postal code and allow you to submit additional details as part of your profile. Besides the basic information needed to create your account, you can decide how much additional information to share. We encourage you to carefully consider what information you share and recommend protecting your identity and sensitive details. You can review and update your profile at any time.

1.3 Payment Information

To complete online payments for our services, you will need to provide your bank account details, mobile financial service (MFS) information, debit card, or credit card information to the AOUID platform.


2. How Information Is Collected

2.1 Session and Persistent Cookies

Cookies are small text files placed on your computer by websites you visit. They are widely used to make websites function properly, work more efficiently, and provide information to website owners.

Like most websites, we may use cookies and similar technologies to track users and their selected services. We use both "session" and "persistent" cookies. Session cookies are deleted when you leave our website and close your browser. We use session cookie data to enable certain features on our site, help us understand how users interact with our site, and monitor overall site usage and web traffic routing.

We may allow business partners providing services to our site to place cookies on your computer to help analyze usage data. However, we do not permit these business partners to collect your personal information unless necessary for the services they provide.

2.2 Web Beacons

We may also use web beacons or similar technology to help track the effectiveness of our communications.

2.3 Advertising Cookies

We may use third parties, such as Google, to serve advertisements on our website and across the internet. These third parties may use cookies to identify ads that may be of interest to you (e.g., based on your recent visit to our website), limit the number of times you see an ad, and measure ad effectiveness.

2.4 Google Analytics

We may also use Google Analytics or a similar service to gather statistical information about visitors and their interactions with our site. This is done anonymously, and we will not attempt to link anonymous data to your personally identifiable information.